1. Don't use your departmental web server as the primary DNS server. Edit, 02:00 Sat 15 Oct 2005: Yes, we got rooted. Yes, the admins remapped the DNS. No, there was no effect.
2. Remember that if it doesn't work for a user, then it doesn't work - perhaps for a category of users to which the complainant belongs. (See: the User-Centric Manifesto; and yes, I speak of Gentoo)
3. Expect Teh Delay from campus computing, even for the likes of you, who might be in charge of (and responsible) for . Whether it be called "Homewood Academic Computing (HAC)", "Computing and Communications Services Office (CCSO)", or "Computing and Network Services (CNS)", it is like unto the proverbial Napoleonic army: it crawls on its stomach. Figuratively speaking, anyway.